Mirjam van Burgel
Researcher Telecom Availability Risks
Radiocommunications Agency
Netherlands

Mirjam van Burgel works for the Radiocommunications Agency in the Netherlands, that acts as the watchdog, implementer and expert across the entire domain of wired and wireless electronic communication.
She works as a researcher on telecom availability risks. Despite growing dependency on telecommunication services, many companies and organizations are insufficiently aware that services can and do fail. Outages caused by technical events (such as electricity outages) occur far more often than malicious attacks, but have equally disastrous effects. This leads to unnecessary risks to society at large. Users of telecom services lack the knowledge required to mitigate availability risks, and require assistance in understanding the risks and its possible mitigations. Raising awareness and incident preparedness is therefore necessary.
Mirjam previously worked as a risk expert in the oil and gas industry, working on external safety, system improvements, maintenance and sustainability. Prior to working in industry, she worked for several years as a scientific researcher in various (inter)national academic fields. She holds a PhD in Physical Chemistry.